Best service in town !!! EcoWater's Technician was prompt, friendly, respectful and best of all EcoWater's flat rate was the best out of all the water softener companies around Kitchener - Waterloo. I purchased my EcoWater water softener about 10 years ago from the Victoria Street location and I have to say it's the best water softener I have ever owned. It uses so little salt and water and this was the first time I needed it serviced, so truly I have no complaints. I would 100% recommend EcoWater's water softeners to anybody !!